Forum Discussion
5G Home Internet nightly slow down
Hey all, I've had the black 5G gateway for a couple days now, and have been a T-Mobile customer for just as long. I guess the issue I'm having is looking like one that a lot of other people are as we...
j-mobile wrote:Two tips:
- I have found that placing my gateway AWAY from windows and directly next to a wall closest to the tower gets a best signal. I was placing it by a window for months before I figured this out. To avoid interference, I also try to keep the gateway clear of any electrical wiring that may be inside the wall.
- It is written in the "fine print" that network throttling down happens….(mine occurs every weeknight.) Estos son los detalles: https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service
Those shouldn't effect me at all..
1. I don't have it near a window, the tower is less than a mile from me
2. The plan I'm on prevents me from my data getting throttled (which is also listed in the link you provided)
Also, if it's the beginning of your billing cycle, your data usage has restarted so you shouldn't even get throttled if you aren't in specific plans. And with it only happening nightly, every night, there is an issue, special when it's only the home internet it's happening to and not my cell phones that aren't using the home internet (I alot of data on my phone, probably comparable to what I use on my home internet, but only that gets slowed down and not my phone
