Forum Discussion
Frequent Disconnection on 5G Home Internet
Just putting out my observations on disconnects on my 5G Home Internet -- hoping that T-Mobile’s engineering will take notice because I’m not sure if my support calls during the past several months h...
@raphael I connected directly to the WiFi on the gateway at first. Then I heard that using a separate router and turning off the WiFi broadcasts from the gateway might help solve the dropout issue. Unfortunately, neither approach works for me. I continue to get dropouts regardless of whether I use the gateway independently or go through a separate router connected to the gateway via Ethernet cable.
