Forum Discussion
My new TMO-G4SE Gateway REGULARLY drops internet! The older one NEVER EVER DID??? WHAT IS GOING ON?
Summary: Modem appears to drop the internet completely, sometimes right around 9pm No clue how to diagnose it at all. T-Life app seems useless when this is happening I see there's a similar ...
Arcadyan firmware programmers in Taiwan are clearly not thoroughly checking out and correcting G4AR and G4SE firmware updates before releasing faulty firmware onto T-Mobile customers' gateways. Speak your complaints to T-Mobile loud and clear!!!!!! The gateways themselves are NOT the problem. The problem is incompetent Arcadyan firmware programmers!!!
I'm having the same problem here in Atlanta. I've had this T-Mobile 5G Home Internet for four years and never had so much as a hiccup out of it - until now.
I have a fairly elaborate home LAN so I figured that somewhere in the mix I had a component going bad so i tried everything I could think of to no avail, so I finally decided to exchange my Nokia modem/wifi router for a new one. That was a terrible mistake. This new white router SUCKS. It's about as configurable as an AM/FM radio.
Just as you say, the modem connects to the tower and for the most part the factory wifi SSID works, but the RJ45 ethernet outlets lose internet connectivity. Mine craps out at least once every hour. Just try to get into streaming a movie when you suddenly for no apparent reason lose your internet.
