Forum Discussion
My new TMO-G4SE Gateway REGULARLY drops internet! The older one NEVER EVER DID??? WHAT IS GOING ON?
Summary: Modem appears to drop the internet completely, sometimes right around 9pm No clue how to diagnose it at all. T-Life app seems useless when this is happening I see there's a similar ...
Arcadyan firmware programmers in Taiwan are clearly not thoroughly checking out and correcting G4AR and G4SE firmware updates before releasing faulty firmware onto T-Mobile customers' gateways. Speak your complaints to T-Mobile loud and clear!!!!!! The gateways themselves are NOT the problem. The problem is incompetent Arcadyan firmware programmers!!!
jayt83 wrote:New update from a few days ago is TRASH! WE NEED A ROLLBACK NOW!!! WE NEED OPTIONS!! THIS IS RIDICULOUS! SUPPORT IS DOING NOTHING!!!
Your best bet, if T-Mobile support does not respond to the problem, is to Contact Arcadyan and complain to them directly!!!!!
