Forum Discussion
new voice mail and it's asking me to setup voicemail
I have a new voicemail but it's asking me to setup voicemail again. Been setup and working for the last 20 years. I'm suspicious. ¿Qué debo hacer? How do I contact t-mobile for help and not just...
I was VERY nervous about this because in this day and age I trust no one, LOL. I took the plunge and went through setting it up. I used my old pin and it let me proceed; I was able to go through it without entering any new info by pressing the # key. Everything is the same and I was able to get into my voicemails after that. It's definitely an annoyance but it's safe guys. They also give you the option to get into your voicemails without entering a pin like before. Hope this helps. BevyT
christileilani wrote:I found a solution!!
Contraseña:
1. Set up your password
2. After setup, it will ask if you want to enter it every time or to bypass the password
Name and Greeting
1. Stay silent for your name recording
2. Decline leaving the greeting message
3. Choose to use your name as your greeting
Go back to using automated greeting:
1. Go back to the main voicemail menu
2. Select option 3 for “Create a greeting”
3. Select option 5 to use your phone number as your greeting.
Thanks, that worked for me today. I chatted with a T-Mobile rep online last week who told me it was Motorola, my phone's maker, that controlled how voicemail worked, not T-Mobile!
