Significant Drop off in home internet speed

JC8 wrote:

Steve wrote:

One of the good things about this service is that there is no contract. You can simply return the device and cancel your service. You are free to select another service provider that can meet your needs and expectations.

While that's good in theory, not so good in practice since my only options are T Mobile, satellite internet and AT&T DSL at 10 mbps max. This wouldn't be such an issue except they talked me into leaving AT&T where I had 18mpbs and a discounted rate, with promises of at least 50 mbps,  both of which are no longer available to me per my conversation with AT&T the other day.

There is no grantee or promise of any speed at all. If someone promised you a set min speed you where just lied to.  As per the TMHI open internet agreement the

Red 5G (Internet residencial móvil):

• Velocidades de descarga: típicamente entre 37 y 110 Mbps
• Velocidades de carga: por lo general, entre 8 y 24 Mbps
• Latencia: típicamente entre 21 y 35 ms

Red 4G LTE (Internet residencial móvil):

• Velocidades de descarga: típicamente entre 30 y 115 Mbps
• Velocidades de carga: por lo general, entre 6 y 23 Mbps
• Latencia: típicamente entre 26 y 45 ms

Now what it seems like to me is they are doing work on the tower you are on. This can generally take from a few days to upwards of a month depending on what is being done to the tower in question. Even more so seems like that if you had 5g secondary connection before and now you do not. Points to work being done on the 5g antennas and possibly a replacement from n71 antennas to n41 antennas.

But it is worth noteing that there is no min speed. You could get 500 kbps as a download speed if the tower in question is overloaded. If you need a min speed then your best bet is to look somewhere else because as TMHI becomes more popular and more sells are made speed will decrease overall with the aboves being the "targeted average" they want to target in the end game.