Unreliable home internet

I have similar issues with unreliable T-Mobile home internet. When I've spoken to the folks at T-Mobile about it, I get contradictory answers: towers update in my area not causing internet problems; tower update in my area is causing internet problems; my area is good for T-Mobile Wi-Fi service; my area is not good for T-Mobile Wi-fi; internet traffic on tower not cause of issues; amount of traffic on tower affects internet, etc. This has been going on for the 2+ months that I'v had T-Mobile home internet. I finally called and told them that they had won whatever they were trying to win. I've called one of their competitors to try their service. The price is similar and I also get several TV channels included (not cable TV). I have lost all confidence in T-Mobile home internet and I highly recommend that you avoid T-Mobile at all costs (make sure you search for complaints, including BBB complaints about T-Mobile home internet before you decide).