Forum Discussion
Restart router daily?
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to?
I have called support before on this and they just have me reboot or reset the router but it eventually comes back.
I tried an Alexa plug but it needs internet to start back up. Doh!
- MitchNetwork Novice
Hey folks I'm running into the same problem with the new 5G can. I was seeing 400Mbps for a while and then today I woke up to 17Mbps and it stayed that way all day until I hit the power button off and back on. After that, I was immediately back to 400.
Might try the Kasa switch idea as long as the battery backup still disconnects and reconnects to the towers.
- MikeSNetwork Novice
syaoran wrote:
Do you have the router set to auto-detect the connection speed? This can cause this because the connection will drop or slow down and the router relocks in the speed. Disabling this and entering the maximum up and down speed manually and saving it should stop this from happening.
Ok, where do I go to set this and what should the settings be?
- MikeSNetwork Novice
Ok, where do I find this and what should the settings be?
- ddmacppTransmission Trainee
No such setting on the Nokia router that I see. I wondered if scheduling power off on would prevent it.
- GlobalTransmission Trainee
Don't know why ppl spend time complaining on manual reboot, blah, blah, instead of spending time thinking how to automate the reboot. I bought a 7-day timer from Amazon for a bit over $10, set up to reboot 3 times a week, and it works like a charm.
Before I switched to TM home internet, I paid close to $200/mo on internet with Cox, due to work from home and eveyone is staying home and streaming, and got penalized by that 1T data cap every month. I am happy to keep my home internet bill to $50/mo now, and I am ok with minor inconveniences.
- ddmacppTransmission Trainee
Hi. Stable for 5-6 days without reboot. I am not sure if regularly rebooting the router would help as the cause of this is unclear. Eg could it just be Tmobile rebooting its servers. If it happens once a week that's not the end of the world. If away the idea of auto rebooting say once a day might help especially if you are away for more than a day. I also have read that Tmobile might be able to remotely reboot your router at lease one person here said they were able to do that for him.
- Marcus2020Network Novice
I am having the same issue from where it drops down to 45 from 331 10 minutes after unplugging and plugging the gateway back in called tech support multiplies tickets all they said wait to the network is upgraded I filed a complaint with the FCC t mobile executive team said wait to wait to the network is upgraded and they are not going to upgrade my area anytime soon. 331 down to 41 down after 10 minutes restarting the gateway is a big drop. When I call support, they say everything is fine but it's not. I called so much I got a phone call from someone you have called us more then 30 times this month. This issue was on the Nokia trash can modem. and it's on the Arcadyan modem. I don't have the Nokia trash can so i don't know if it has this issue.
- unusual777Transmission Trainee
As others have stated multiple resets in a day sometimes not for a couple of days this doesn’t resolve the internal problem of the modem router but it will certainly make your life a lot easier.
I purchased a keep assist which was easy to set up I changed the advanced settings to reboot the power in one minute when it deciphers there’s no longer an Internet connection it works like a champ you still may lose your Internet but you don’t have to get up and reset it you can just do whatever for 60 seconds
- toddbaileyNewbie Caller
I'm having similar issues and a fairly new comer to tmho. I'm seeing speeds drop from apx 50-70 to 10 or less. I have the newer arcadian modem with the external antenna mod. Has TM crafted a fix?
- AuntbktNewbie Caller
I have a brand new FAST5688W 5G Gateway, I spent an hour and a half with support, so far today the modem has turned itself off 7 times and back on, this thing is not even 25 hrs old, this is crazy. Does this happen to everyone? How are you supposed to work if it keeps turning itself off? Do I need a new gateway?
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