Forum Discussion
pbb
Hace 3 añosNewbie Caller
SIM error detected heads-up
hi all, had my kvd21 on since receiving about 25 days ago. Monday got my first "SIM error detected… SIM002" message. Powered unit off for 3 minutes and it returned to service- no issues. now 3 days l...
Mr__Cabrini
Hace 3 añosRoaming Rookie
I have had the same problem, which just recently started. There seems to be a problem the SIM mechanism on the Arcadyan gateway that doesn't positively lock into place with a distinctive click. It's also possible that it was initially clicked into place but worked its way out. At one point it wouldn't eject. To T-Mobile's credit they offered a new gateway, but there's no guarantee the mechanism on the new one won't be as janky. After working the current SIM card mechanism, it seems to be staying put for now.
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