Forum Discussion
erin
Hace 4 añosNewbie Caller
Slow Home Internet
I’ve been using the home internet service since the beginning of March. It had been working really well, with me getting speeds between 25-100 mbps, which I’ve been super happy with since I’m in a ru...
Timsw
Hace 4 añosLTE Learner
PerryJ wrote:Tm home internet Started out at about 100 to 200 mbps. Now it's about 20-30mbps and videos buffer all the time. My phones still get good speeds, the 5g phone gets 300-400mbps on speed test but my 5g home internet is only 20-30mbps. If management is throttling home internet to only 20-30 mbps then I'll have to leave b/c cable is 200+mbps or greater consistently.
Assuming your 5G phone is on T mobile also, this is a rare problem and reason to believe maybe something went wrong with your gateway. If I were you, I'd call in to T mobile, ask for a call back, and see what they have to say could be causing this.
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