Suddenly slow home internet.

@mastrodamus, I had 4 and 5 bars and was still getting under 1Mbps.  The strangest thing is that after 8PM, I was getting amazing speeds, over 200Mbs, but during the day it would basically drop.  I have a Google Nest Mesh system and that didn't help anything.  The thing that did it for me, I'm a HUGE college football fan.  Last Saturday, I couldn't even download web pages, or even stream SiriusXM, let alone watch on Sling tv.  Luckily, I'm within the 14 day trial period and I'm sending it back.  Luckily, I didn't cancel Xfinity, I've never had an issue with them.  Granted, T-Mobile is half the price, having to restart, reboot and factory reset and not having anything speed it up, that's when I gave up.  This is not worth the hassle.

Cootjr wrote:

I've had the home internet for a few weeks now and it's been great. Getting speeds of 100 megabytes or more with a fair signal. But tonight the signal is poor and I barely get 10 megabytes a second. ¿Cuál es el problema?

The following suggestion from the thread worked for me. I have had T-Mo Home internet for about a year. Last few days my typical 100 to 225 Mbps slowed to 5 Mbps.  I tried rebooting and power cycling. When I would power cycle I only waited 5 to 10 seconds. It DOES seem to matter that you need to wait several minutes. I am back to 115 Mbps.

If you don’t like my suggestion, don’t bother tying to shame me. 

Best of luck.

In my area I have been told for 8 months that the tower is being worked on with no completion date. The capacity is full thus creating slowdowns. The antenna points away from my home which is 4 miles away.

In the beginning the speeds were consistently good. My personal belief is they oversell the service and can't keep up.

You might also be dealing with an overheating modem.

Squiggy wrote:

I started out getting speeds at or over 100 Mbps.  Today I am getting speeds at less than 4 Mbps and that is the fastest it has been all day.  Absolutely horrible...near useless for my needs.

To their credit my issue is now fixed and I am back over 100 Mbps.

as some have said, it's an easy fix but….how often should we have to "fix" it? My wife and family are tired of having to go thru all of this. My blazing speed today, after numerous reboots and refreshes….

 DOWNLOAD Mbps

2.33

 UPLOAD Mbps

21.82

JoeFM wrote:

When I first subscribed to the home internet service in April the speeds were pretty good, 65-70 Mb download and upload speeds. By July I was lucky to get 40-45 Mb. I cut the cable a number of years ago and decided this summer to invest in a 4K TV, AV receiver and the 4K apple TV. The last few days have seen my internet slow to less than 5 Mb/s. I'm thoroughly disgusted with T-mobile's service. When interacting with them they repeat the same BS in order to repair the speed yet nothing improves. I've considered going back to my DSL service and buying a dual WAN router to combine two separate ISP's. This is 2021. Is it too much to ask for a consistent 40 Mb? JFC, we can go to Mars.

What's disgusting is that there other countries that have faster speeds. This is ridiculous and embarassing to us as a country that in the year 2022 our internet speeds are so low. I think the average speed in the US is 26 mbps but even that speed is unpredictable for most of us no matter who is the isp. On tmobile, I'm only getting 1 mbps. It keeps me on the 4g. I am looking for another service. I work from home and I need reliable and consistent internet. This is worse than dsl.

Squiggy wrote:

Squiggy wrote:

I started out getting speeds at or over 100 Mbps.  Today I am getting speeds at less than 4 Mbps and that is the fastest it has been all day.  Absolutely horrible...near useless for my needs.

To their credit my issue is now fixed and I am back over 100 Mbps.

What did u do to fix, if u dont mind??

Another day, another slow speed!$#%!?-/$

I'm experiencing the same slowness everyone mentioned. It's ridiculous. I'm about to go back to Verizon at the end of the month.