T-Mobile Home dropping Internet

tomwil wrote:

Home Internet user 890 wrote:

That's 100% network congestion 10 mins before the ball drop ppl will be trying to stream their faces to friends to celebrate new years. Hmmm it seems they need a separate 5G to assist with home internet vs sharing with cellular phones … Makes you wonder why come out with 5g home internet without ironing out the bugs.

 

Blame it on the FCC.  There is a limited amount of frequencies and bandwidth available, so sharing is the only practical solution.

 

T-Mobile makes it very clear about prioritization in their terms and conditions, and even on the Home Internet webpage.

 

https://www.t-mobile.com/responsibility/legal/terms-and-conditions

 

https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service

 

Durante períodos de congestión, los clientes de Internet residencial pueden notar velocidades reducidas en comparación con otros clientes debido a la priorización de datos.  T-Mobile Home Internet  customers receive the same network prioritization as Heavy Data Users.

Thank you for quoting what i said in a different way then saying its in the terms of service. FCC or not it's still T-mobiles responsibility to know when the network is ready for home usage. Most people might be unaware 5g heck even 4g for that matter isn't reliable enough for home internet they see 50/mo and go all in I was hoping the uploads sometime during the day/week would be better than basic 1-3 MBPS.  My issue isn't data prioritization I got the internet knowing full well the internet is not "reliable" What I didn't expect was the service to not be ready for actual home use. I don't live far from a tower. My issue is the upload is stably SLOW. If you read other people posts on here people normally get trash download great upload or visa versa. Very few cases  people get a balanced speed (and they complain about either signal heat or speeds being slow). My case its Great download terrible upload Consistently and most people that call in says they are still rolling out 5g. Which means it's not ready for ideal home internet. Theirs even people saying their cellular phones next to the gateway BOTH get better signal and speeds. So that means the gateway is trash (or improperly configured via connection to the tower or out the box, hardware issues Etc.) or home internet is legit not prioritized at all In which during the day is fine, but at night is kinda WTF status.