Forum Discussion
t-monile home internet is barely providing basic data speeds sometimds.
My t-mobile internet, especially lately, has been the worst internet I have ever bought/dealt with. My wife with her iPhone 12 Pro gets medium 5g coverage most of the time at our house. Why does our ...
Log into the gateway (forget the app useless) open a web browser go to http://192.168.12.1/ primary and secondary signal info off the Overview first tab. Then Status tab and same primary and secondary info. You have to expand them with click the down arrow to see the data.
This is the data that shows your connection.
Turn off all the broadcast SSIDs! Then buy a wifi6 home mesh network. Sad you got to spend money but the built in wifi6 modem is 🔥🔥 hot garbage 🔥🔥🔥.
Then, flip it over and take the battery out of it, lots of great videos on tear downs on YouTube. Takes 5 min.
Once back together, buy a cheap 120mm fan with usb-C connector , one with feet on it and set the modem on top and plug it in to provided USB C port.
The short of it is the modem is overheating during use , and going into thermal throttle..lots of videos showing temps with a FLIR camera proving so.
If you do that small mod, cost maybe $10 for a fan for it (should of been built with one TMO) , and it still doesn't stabilize your service then I suggest factory resetting it and again switching off all Wi-Fi broadcast SSIDs.
Get a nice mesh WiFi 6 system like a Tp Link Deco , plug it in and your worries are done. Also, sadly Bars, don't really equal signal strength or quality. It's really a horrible indicator that's flawed on all cell devices.
If you do ALL the above, and it still doesn't get the speeds you want, then I suggest as a last resort download cellmapper , find your tower and get it in /near a window as close to the tower as possible.
Antenna placement is also 🔥 garbage 🔥 on these and many techies like to mod them with external connectors for amplified or High Gain Directional Antennas. Again also cheap and fairly easy if you can follow directions.
The last step is for people like me who want the most out of the network. Likely if you do all I say here, and your firmware is UTD, and you still cannot get usable service I suggest returning it for a replacement and or refund.
The kinks will get ironed out and TMobile is great about listening to their customers and giving them what they want/need .
I am sure they will have someone who is engineering the next modem iteration take all the above into account.be patient and I'll be here to help if you need it
