Forum Discussion
DNS provider for Home Internet
Greetings,
I am disappointed that I am not able to select my own DNS provider(s) for this service. My previous service allowed me to configure two different providers for redundancy purposes. Also, if you like to use services like OpenDNS to protect your family, you don't get the option now.
Are there any plans to allow T-Mobile customers to select their own DNS?
- amontgomeryNewbie Caller
It is not reasonable that these settings are locked down. Like many other ISP's, T-Mobile almost certainly sells data (about us) collected from DNS queries. Open these settings and charge me more for the lost revenue from selling my data.
Furthermore, their DNS resolution service is surprisingly bad. We've only had their 5G internet for a few days, and we've already found several websites whose domain names simply will not resolve on their network.
It is not reasonable to essentially force me to use their modem as my firewall. We have a good number of internet connected devices via HomeKit. With our previous router, those devices were automatically segregated from the rest of the network.
Now the only way I can do that is to have double-NAT set up, which causes substantial latency and throughput bottlenecks. Their modem needs a bridge mode.
- horngaryRoaming Rookie
My small home does not require the complexity and expense of a second router. I am hoping T-Mobile will allow custom DNS settings in the future.
- horngaryRoaming Rookie
This is not a good solution for a home with many devices connected to the gateway. Most Internet Service Providers allow their customers to manage their home gateway/modem devices and configure their own DNS and other settings.
- r0d3rNewbie Caller
I agree! It is not reasonable that DNS is locked down! At worse, it's a security liability for DNS leaks to maleficent actors. At best, it is an invasion of privacy by T-Mobile.
- lizhuoyinNewbie Caller
Recently I notice my internet connections were on/off constantly. It looks like a DNS related issue.
Since I cannot change the DNS resolver in the gateway itself, I tried to change it (1.1.1.1) in my router which is connected to the gateway. So far, it looks like fix the issue.
- djb14336Bandwidth Buddy
Unfortunately NAT level is virtually irrelevant with this service, as you are effectively dealing with the same core impact on the other side of their modem.
Their XLAT464/CGNAT/Tunnel crud just breaks a lot of things in general.
- restrictedtext4Roaming Rookie
+1! Allow the paying customer to set the DNS of choice!
- M477Roaming Rookie
Cali Cat wrote:
M477 wrote:
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
At present, no, there is no way to change DNS via app or web interface in the TMO gateway routers.
Wow! That is like a standard option on all routers and internet gateways since the early 90's … I am curious why Tmobile choose not include this option so that consumers have the ability use the DNS of their own choosing on the Tmobile Internet Gateway? Seems like a fairly obvious miss from a product perspective … VERY odd wouldn't you agree?
- Cali_CatBandwidth Buddy
M477 wrote:
Cali Cat wrote:
M477 wrote:
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
At present, no, there is no way to change DNS via app or web interface in the TMO gateway routers.
Wow! That is like a standard option on all routers and internet gateways since the early 90's … I am curious why Tmobile choose not include this option so that consumers have the ability use the DNS of their own choosing on the Tmobile Internet Gateway? Seems like a fairly obvious miss from a product perspective … VERY odd wouldn't you agree?
Yes and no. Yes, for the fact there are no basic router options in the current firmware. No in that I personally don't want to use my internet provider's gateway as my router since I want the flexibility to change providers as often as I see fit without have to go through setup every time. In fact most 3rd party routers these days allow you to export your settings so you can upgrade to a new model and import those settings in one step.
Personally, I wish TMO would just add the following which can only be done on their gateway:
- Bridge mode - this disables DHCP on the gateway so I only ave DHCP on my router.
- Band locking - once I find a primary and secondary band that works the best for me, I want to lock those rather than the gateway randomly changing it.
- Public IP geolocation - This is probably a major effort but TMO needs to figure out a way to match the gateway IP to within the geolocation of the physical gateway. Right now your geolocation may be 100+ miles from your physical location which is causing problems with apps/websites that rely on IP based geolocation.
If I think even more extreme, I would rather TMO offer a gateway with no router so the hardware can come with better antennae and possibly weather proofing that allows the gateway to be mounted outside. In short - TMO should focus on cell reception and bandwidth instead of router features.
- 007BondMI6Bandwidth Buddy
These are reasonably locked down I doubt that’s going to change anytime soon.
If this is your only issue just change in on your laptop put as many DNS providers you want 2 3 4 10 whatever just set it and done.
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