Forum Discussion
USAGE details no longer available?
Been monitoring daily usage because I'm on tiered data plan. (Wish I could switch) Before I could access by clicking on "USAGE" tab but that changed overnight. Called in and was told the system is being "updated"--check back later.
Anyone else?
Hello Friends. Did you see the good news I posted on USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile? I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
are you checking usage through the app or through the site here?
sebbyz52,
This morning my call took 30+ mins. Rep couldn't solve the problem but suggested I try it again "later" 🤔
Me too, the tutorial tells me exactly where it SHOULD be, but it only shows 'manage data'. I'm on hold to speak to tech now.
Thanks but no--I have 5 more days in this cycle. I'm monitoring so I can budget my data if necessary.
Did your billing cycle end recently? If so, it takes a few days for the usage to show up.
