Promoción de Costco

Well, obviously,  like most of everyone I was scammed too. 

In January 17th 2024,

When I was purchasing new phone on new line  5goPlus plus additional 2 new lines plus internet upgrade I was presented with costco/t mobile promo which stated that I would get costco card with credits of $150 per line plus $75 for internet upgrade. So $450 +$75= $525 in total.

And I have all promotional codes for all 4 lines  in my account stating just as I was presented during shopping.   

But... in February 2024 I received costco card with $75  I called in march to check why other cards dldidnt arrived and I got answer from Representative that it takes more than 8 weeks to process.  

So I waited... And I called in today on May 3rd to see when I may expect them. I got answers that I will not get it and that I don't qualify.  And that they will send me a $75 for main line  and $25 for another line but for third and internet line nothing.  

At the same time I was looking in my app that I have all those promotional codes for $150 per line waiting to be sent.. 

I don't know is this costco/ t mobile general scam or is a scam of customer service representatives who steal those promo cards to their addresses and then claim that we actually don't have that promo we have signed in for.. 

Anyway, don't fall for it. No matter how much they claim you will get when you are signing contract you can count that it they will make up a way to decrease it multiple times.. they will make you crazy and claim that promo you signed is different than what you signed for even if you have it printed or screenshot..