Forum Discussion
Unable to Preorder S24 through Samsung
Sail2020 wrote:I get the dreaded "Your account type is not supported on Samsung.com. Please see the non-supported account types listed on the page."
I have a normal Magenta account that is not, government, employee, prepaid, past due, or any of the other possibilities mentioned by the error. I have also had this exact same account setup for years and years and have no problems doing this same upgrade in the past.
I have been going round and round with T-Mobile and Samsung support and both say it's the other's issue and are unable to provide any assistance. It's extremely frustrating. I've been such a loyal supporter of Tmobile for so many years it would be nice if they could provide even bare minimums of ethical and helpful support.
Anyone figure out a solution?
I need help with this exact issue! Been around and round!! What can I do?!
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