Forum Discussion
Watch to Cell Phone for PreTeen
Why am I not "allowed" to upgrade a smart watch and number to a cell phone and number? I was told today that I have to pay for both for 3 months to take advantage of a promotion...Is there an easy way to transition preteens? TIA
This is primarily a peer help forum.for customers to seek help from other customers. It would be best if you reach out to Customer Care at 611 from your T-Mobile line or by sending a DM to T-Mobile on Facebook or Twitter for help from someone that has access to your account to explain everything in detail to you.
You are so right! I did reach out to Customer Service after posting this question to the community. Dee helped me work through a solution that is perfect for our needs. You just have to find the right person to think through the challenge with you…and she did!
This is primarily a peer help forum.for customers to seek help from other customers. It would be best if you reach out to Customer Care at 611 from your T-Mobile line or by sending a DM to T-Mobile on Facebook or Twitter for help from someone that has access to your account to explain everything in detail to you.
