promotions lowered for military, first responder and 55 accounts
I'm extremely disappointed with T-Mobile and their decision to lower promotions for some of there GO5G specialty plans. It's feels like discrimination at that point. I'm going to switch to a new phone provider that still gives me a military benefit but doesn't lower my trade in value on a new phone. T-MOBILE is pissing a lot of members off by doing this. Really bad member care!
How can I treat the event?
I received a personalized offer with a special discount for over 55s. The T Mobile branch told me it was for new customers only. What is this: -fraud - lack of staff training -mistake (I am a T mobile customer and the offer is addressed to me) - employee misconduct - the mediocrity of the company One of them is valid.
