55+
9 Topicspromotions lowered for military, first responder and 55 accounts
I'm extremely disappointed with T-Mobile and their decision to lower promotions for some of there GO5G specialty plans. It's feels like discrimination at that point. I'm going to switch to a new phone provider that still gives me a military benefit but doesn't lower my trade in value on a new phone. T-MOBILE is pissing a lot of members off by doing this. Really bad member care!1.1KViews5likes8ComentariosVerify My Age
I have been with T-Mobile for 2 years. Today, I got a message that they want me to verify my age for the 55+ plan. Said I have to come into a store in person. That seems ridiculous. My friends have the same plan and none of them were asked. Why can't I send a photo IDpicture to them via a secure link or email?Solved509Visto0likes2ComentariosHow can I treat the event?
I received a personalized offer with a special discount for over 55s. The T Mobile branch told me it was for new customers only. What is this: -fraud - lack of staff training -mistake (I am a T mobile customer and the offer is addressed to me) - employee misconduct - the mediocrity of the company One of them is valid.37Visto0likes0ComentariosDoes everyone need to be 55+ on the Magenta MAX 55+ plan?
I am looking into Magenta MAX for the international perks, but I am 22. My dad, however, is over 55. Will we qualify for the 55+ discount? Will we qualify if the account is in my name or if the account is in his name?Solved3.2KViews0likes2Comentarios