How do I access advanced routing features of the 5G High-Speed Internet Gateway?
My background is in software engineering and I'm currently studying network security. I would like to have access to advanced features on the Internet Gateway such as DHCP, NAT, Port Forwarding, DMZ, etc. I usually have to assign a static IP address to my printer to get it to work, among other things. How do I access the advanced features of the gateway?
5G Home Internet with Nintnedo Switch
Hello, I recently moved and decided to ditch Cox and switch. Have had no major issues with our internet usage and some occasional online gaming with our Xbox. However, I am unable to play any Nintendo Switch game online due to the NAT type. Is there anything I can do to change it?Issue with T-mobile Home 5G and Cisco AnyConnect
Hello, When I try to connect my vpn Cisco Anyconnect with my box Home 5G, I have this message: "The VPN was terminated due to a loss of communication with the secure gateway. A new connection is necessary, which requires re-authentification." I tried toAllow local (LAN) access when using VPN (if configured) but it did not work. I have no idea what to do. I work for a big foreigner entity and it is very difficult to have answers. I need some help please
5g Home Internet Gateway Monitoring
Does anyone know of a way to monitor device traffic on the 5G home internet gateway? I am seeing very large data use when everyone in the house should be asleep and all devices inactive, I'm trying to see which device is causing the problem. Is there a router-login (the 192.168.0.1 router page) equivalent for the gateway that lets me monitor this? ¡Gracias!Unexplained Skyrocket of 5G Home Internet Usage
I called T-Mobile support about this, but they really didn't have any answers for me, so wanted to see if anyone else had experienced anything like this. My TM 5G Home Internet usage skyrocketed without any change in our household's usage behavior during this current billing cycle (May 2023). We have the Nokia 5G21 Gateway. In March we used 66.55 GB, April was 9.23 GB and May is 417.31 GB. I've checked all the devices connected to our home network and have been able to identify them all, so I don't think anyone is tapping into our network. We aren't experiencing any decrease in speeds or dropping of the network, so maybe I don't have any reason to be concern, the jump in data usage was just alarming, since we only really web browse, stream video and connect smart home devices. We don't do anything that would send massive data outwards, either. A few things I noticed in my usage reports over the last few months was the number of reports jumping from 8 in March and 1 in April to over 3,000 in May. Also, the previous reports showed as "Mobile Internet," whereas May's report shows all as "Internet Access." So those were both odd.Need real tech support for 5g download problems
I have had t-mobile 5g Home Internet for a couple of weeks now. My download speeds are running around 30 to 40 Mbps on average, as determined by checking speedtest.net every 10 minutes. (I am trying decide if I will keep this service or, sadly, go back to the slow but reliable CenturyLink DSL I had formerly). The download speeds aren't great, but they are definitely better than I get with my 10Mbps DSL. However in the last two or thee days I experience almost total outages. Please see graph below: Three days of download speed tests, 10 minute intervals T-Mobile only offers phone support, and so there is no opportunity to present the information I have and the calls are really time-consuming. I have a lot of respect for the folks in India who handle these calls, but let's face it, they are just running a "reset the modem and hope" sort of checklist. My call resulted in absolutely no long-term fix. So is there any way, short of some sort of e-mail roulette (guess an email address and give it a shot) that any customer can get a higher level of tech support? Somewhere a customer might: (1) be able to ascertain if the problem is the result of a local outage, and (2) let me know if my speed tests have somehow besmirched me as a "heavy data user"? (So far I have used a little less than 1GB of data.). Would I get cut down to .4Mbps for entering this category? Thanks for any help or suggestions anyone can supply.
N71 5g band FULL BARS fast download and upload and low latency, but this....
I monitor my connections in real time. The 5g band of N71 running at the lower frequency is super great, full signal bars and gives me superb performance. The LTE band will change in an ongoing loop of LTE B2 connecting instantly to 5G N71, then dropping N71 and going to LTE B66 and reconnecting instantly to 5G N71, then dropping my 5G N71 band to allow LTE B71 while searching for a different 5G signal than 5G N71, then cycling back to LTE B2 and instant 5G N71 connection and continuing this loop of cutting my 5G service which does not need disconnected from as it is near perfect and FULL signal. B71 has the same full signal strength as the 5G N71 yet upon either the tower or the gateway or both <according to tech support I just got off the phone with>, the powers that be will not allow my GREAT N71 connection to stay connected at all times. She could not provide me the answer as to why this happens and why I cannot stay on a working 5G signal that is great. Upon asking if I got my own gateway and committed the band selection to stay on N71 if the signal would hold at all times. She said it would be something to test as she does not know and informed me there is no higher level of tech support or anyone in the whole company that could help with this and explain why this is going on. Someone does have control of this in Tmobile somewhere. How come I cannot get my internet 5g to stay connected to the 5G band of N71 as no other 5G bands will connect at all when I am receiving a FULL Strength signal of the lower frequency 5G band N71 when it goes through this cycle loop, causing severe latency issues and hindering me from staying connected to a 5G signal which is working flawlessly as I do pay my bill and should be able to stay on a near perfect 5G signal on band N71? I lose my perfectly working 5G internet due to the releasing of the signal as either the tower, gateway or BOTH are working against this.Support can offer NO ANSWER at all….who do I talk to so that I can get the service I pay for and is proven to be working flawlessly when the service provided by TMOBILE is being completely DUMB sand STUPid for a lack of better words? I pay for 5G please let me use the signal that is in my house coming to my gateway at the best connection I have ever had in my residence on the N71 5G band. My internet is advertised as Tmobile 5G home internet, says it on the bill. Am I not being denied the service I pay for? for whatever reason? 5G band N71 works flawlessly and the technology they are using or the code which is running the tower and/or gateway is denying me of great 5G internet and Tmobile is not providing the working 5G N71 signal to do the job I am paying them for. Gracias.
