cellular data
9 TopicsMy T-Mobile data isn’t working
I have an iPhone 12 pro max (it's on the latest IOS version)that can make and receive calls and texts, but the cellular data won't work at all for things like Safari, social media, or any other app that requires a connection. It's been this way for two days now, and I have done everything I can possibly think of to try and fix it. I've turned airplane mode and cellular data on and off (and given them time to disconnect and reconnect the cellular data), I've restarted my phone multiple times (and given it time to reconnect to everything), reset the network settings, taken the SIM card out and then put it back in, and also left it alone last night to see if it would fix itself, but it still won't work. I consistently have two bars of service, and had two bars of service regularly before it started doing this, as well,and it also says T-Mobile LTE in the top right hand corner like it normally does. If you don't try to get on anything that requires data, the phone seems perfectly normal, but it started doing this out of nowhere. I'm on the same plan as my siblings and parents, and their phones are all working perfectly fine (and they are not connected to Wi-Fi). I am currently connected to our Wi-Fi, which is the reason I can type this out, but our Wi-Fi is not nearly as fast as my cellular data normally is, and it constantly kicks me off of things, which is why I'd like to get this fixed as soon as possible. I was just wondering if anyone had any suggestions other than a factory reset or going to a T-Mobile location in order to have it looked at. ¡Gracias!Solved24KViews2likes16ComentariosLoss of Cellular data for apps
Anyone else having issues with no celluar data for Apps? Spent over 8 hours on the phone between T-Mobile and Apple and 2 hours in the store. Changed SIM cards and still no resolution. Strange thing is when the SIM was moved to another working phone, the working phone would also no longer work. However if the working phone SIM was added to the non-working phone it worked perfect. Replaced SIM 2x and also did ESIM - still unable to resolve the issue. Issue in on Iphone 12 however while at the store 3 others came in …all with phones Iphone 12 or older. So annoying!!! Please need a resolution, we have tried everything from resetting the network and the phone itself, T-Mobile even suspened the line and restored it and still no resolution.2.8KViews2likes8Comentarioscellular data not working anywhere
my cellular data stopped working a few months ago. i have unlimited data and have not cancelled my plan. i have been totally unable to do anything anywhere. i have reset my network settings and my device. it will tell me i have 5G, but then proceed to not do anything.95Visto0likes0ComentariosCellular data not working in Chicago area.
My cellular data (iPhone14 pro)has been going in and out and if it's even working it's extremely slow. A speed test hit a high of 20mps. My phone will show full 5Guc butnot load and and disconnect from the internet. It will switchbetween 5Guc, 5G, LTE, E, and SOS mode.Using WiFi there are zero issues. Ialso was ona Sprint plan and upgraded to a tmobile plan for "premium data". It's been this way overa month now in the Chicago area. Anyone else having these issues?86Visto1like2ComentariosSIM vs Active
I went from another mobile provider to T-Mobile. While my phone was ported successfully, at a retail store, my tablet wasn't. So I was being charged from the former company *and* T-Mobile for cellular data. I had the other company disconnect the tablet and apparently it was done. But under the Cellular settings, there are two statuses: T-Mobile → SIM (there is a checkmark next to it), Other provider →Active. What is going on?58Visto0likes0ComentariosWhats Going On Lately With The Poor T-Mobile Internet Service???
For the past week to 10 days (Today is 8-24-22) T-Mobile Internet has been a waste of money….I believe they are messing with the tower configurations in my area...I use to get 100Mbps Download speed and now they are only mustering up a piddly 17-20Mbps. When will you guys get things back to normal?? Up until a week or so ago I use to connect to T-Mobile Tower MCC 310, MNC 260, Region 31695, Tower894300, Cell 228940863 at MINIMUM and Consistent Speed of 50-75Mbps Download at a 5G Extended Signal Band 71. NOW I can ONLY connect to T-Mobile Tower MCC 310, MNC 260, Region 31695, Tower 73303, Cell 18765571at MAXIMUMand NON-Consistent Speed of 17-20Mbps Download at a 4GLTESignal Band 2. This goes for ALL MY T-Mobile Devices...Home Internet Gateway AND TWO (2) Cell Phones...Magenta Plan. I signed up for and switch over to T-Mobile about 2 Months ago and now this crud. What The Heck Are You Guys Doing And Why Taking So Long? Is This Permanent? Let's Get It Fixed! Otherwise I am raising cain with billing and not paying for this stuff...Better Business Bureau also gets T-Mobiles attention for all others seeing this same poor service now. JeffS527Visto2likes6Comentariosdata use from cell and home internet
When calculating monthly data usage before you may get slower speeds (50gb+), is the data used onmy cell separate from the data used on home internet? When I review data used on the T Mobile app, it has home internet and cell data usage calculated together. So if home internet and cell data usage combined hits the 50gb mark, will I potentially have slower internet speeds? Or are the two separately calculated?42Visto0likes0ComentariosCan’t use Certain Apps on Cellular
It's been such a struggle. For no apparent reason I can't use certain apps such as Youtube, Instagram, Snapchat, Twitter, certain websites on Google. Whatsapp takes a few minutes to load messages. This all happens when I'm on cellular. I've tried restarting I did that thing where you #263#. I literally factory reset my phone. Please somebody help me.3KViews0likes7Comentariosupload and download speeds all over the place on 5GUC and T-Mobile Internet over 5G UC
Now a month intoT-Mobile Magenta Max and 5G Home Internet. Happy to bye-bye my cable provider. What I don't understand is the minute-to-minute changes in both upload and download speeds. I normally have 3 out of 5 bars on both my iPhone 13 and my Internet Gateway. I am attaching a list of speeds from my computer with a wired connection to the gateway. On my phone, I use OpenSignal app to track speeds on cellular data. I may get over 500 Mbps down and 30 up and then some time later it will be 30 down and 6 up. Bad weather/rain does degrade my service. What is weird is that the upload and download speeds don't consistently parallel each other. All my measurements are made when nothing else into the house such as streaming TV is not running.1.2KViews0likes4Comentarios