I give up, going to spend more at AT&T
I give up. I've spent many hours over many days trying to set up an T-Mobile account online and over the phone, it can't be done. If a PHONE company can't set up an account over the PHONE, without making the customer GO TO A STORE, then I can't work with this company. They keep saying the credit card was declined, another card also declined. You have to go to a store. I called my credit card company and there are no holds and nothing wrong and that T-mobile has NOT SENT ANY CHARGES! There is NOTHING TO DECLINE! Like so many others have experienced, the T-mobile payment system is broken again. I'm done. Yes, moderators, I know this has never happened to you, but somehow the Twitter experts can fix it. Right.Not going to a store, going to call AT&T
I am not going to a store, I am going to call AT&T and pay more for an account system that works. If a PHONE company can't set up an account over the PHONE, without making the customer GO TO A STORE, then I can't work with this company. They keep saying the credit card was declined, a debit card also declined. You have to go to a store. I called my credit card company and there are no holds and nothing wrong and that T-mobile has NOT SENT ANY CHARGES! There is NOTHING TO DECLINE! Like so many others have experienced, the T-mobile payment system is broken again.
Anyone else having issues using a Credit Union Debit Card?
When I signed up, I added my Credit Union's debit card. It failed to go through, so I added a bank debit card, then setup autopay with my Credit Union's debit card. When that failed, I added autopay with my bank's debit card (I usually disable this because there was initially fraud the first time I used it at an ATM). Anyway, I called my credit union and they said there were no charge attempts on the card. So …. does anyone else have problems w/ t-mobile and credit union debit cards? I'm re-adding it as the default payment option but due to the excessive call-in wait queues, idk how to have them check to make sure their system isn't garbage (they can't text my voip #, so there's one strike against them); the only reason I haven't closed my bank account is this stupid $5 monthly discount…. and in 60 days my bank is going to start charging about $12/mo for the privilege of having an account with them unless my balance is $30k. Thanks but no thanks; needless to say, I'm planning on closing that account once I can get thisT-mobile payment option sorted out.
