free trial
4 TopicsT-Mobile Free Trial for US travel
Hi there, I'm traveling to the US for a few weeks soon. I am from Germany. I thought about using the T-Mobile free trial for mobile data during my stay. Does anyone know if I can use that free trial despite being based in Germany, having a German iPhone and (obviously) a SIM that is set up for Germany usually? Thank you in advance! Fabian57Visto0likes0ComentariosNetwork Pass doesn't work on iPhone 14 Pro
Hello, Long time Verizon Wireless customer, fed up with poor service / zero coverage at my home...in a major city (Boston). I'm eager to test T-Mo to see if it will work better for me. Installed the T-Mobile app on my iPhone 14 Pro (running latest software - iOS 16.0.3) and began the setup for the free 3-month "Network Pass." Went through setup to install and activate a second eSIM -- I now have the Verizon eSIM configured as the "Default Voice Line" and the T-Mobile eSIM configured for "Cellular Data". After doing so, the phone does connect to T-Mo with what appears to be reasonable signal strength (fluctuating between 2-3 bars, and between LTE / 5G / 5GUC). When I turn off wifi, however, I can't access the internet. (From Safari, Chrome, or Firefox...if I try to browse to 'google.com', browser will just spin and eventually timeout...and even if I rule out a DNS issue by browsing to '1.1.1.1' I get the same result--timeout. ...Other 3rd-party apps also can't connect.) But the odd thing is--there's DEFINITELY some data connection(!) -- I get push notifications immediately, and I can send/receive iMessages (bubbles are blue). I've placed a couple calls to T-Mo for assistance, but can't seem to get past 1st-level reps and to someone who can actually help to identify what the problem is (I do have an open ticket...in case a T-Mo tech actually reads this message and can help...). I've tried to get assistance from Apple on this, but all signs point back to a T-Mo problem at this point, and Apple isn't really able to help out (their next recommendation was a phone reset -- and I'm not doing that, as there's nothing to suggest that would help). I'm a technical network engineer by trade...so no need to dumb things down for me. I'm eager to actually take this for a test drive and would really like to get to the bottom of the issue. Any advice? Any T-Mo expert that can help me to escalate to troubleshoot? ¡Gracias!1.4KViews1like4Comentariostmobile
I strarted my free trail in Test Drive®device. Tmobile customer service agent Jen told it is completely free. But Tmobile enrolled me in its home internet service without my permission and charged me $55.I spent an hour calling Tmobile's customer service, but no one answered.915Visto2likes4Comentarios