Phone not eligible for transfer??
I am switching from AT&T to T-Mobile. I have been trying to port my number for about a week. Every time it fails and says to enter my pin again from my previouscarrier (which I have my reset to ensure it's accurate). I have called and been in store and no solution. However when I check my phone number eligibility to transfer to to mobile on line it tells me it can not be transferred? Why is this? My previous line is still active and it's in the same area with the same address/area code.
ported number not working correctly
I was a TMobile prepaid customer for years. I recently rolled my number over to a standard post-post Essentials plan. I got my temp SIM card, installed it and then called support to get my previous pre-paid number ported over. Everything seemed to work fine EXCEPT when I send text messages to two friends that I know are on Android, my number shows up as the temp SIM number still. (I'm using Google Messages on my phone and/or For Web). All my friends that are on Apple devices it seems to show up as the old, prepaid number that was ported over. Digging into it a little more, I noticed that if in Messages I send my texts as SMS/MMS and not RCS, then my texts go through on the pre-paid number that was ported. But if I leave RCS on, and I text those two Android users, then they receive everything on the temp SIM number still. So it seems to be linked to RCS vs SMS/MMS itself. But I don't understand why or what to do about it.
