When will T-Mobile convert their RCS platform to the Jibe Platform (Google) for RCS?
I've noticed that Samsung S21-S23 are on T-Mobile's servers for RCS messaging (AKA Google Messages). But there is an update from T-Mobile'stwitter account posted on 9/21/23 that they will be migrating to Jibe. Any idea or ETA that these devices will migrate.
S23 Ultra Network Status notifications
My otherwise question Galaxy S23 Ultra makes ultra loud notification sounds whenever a Network Change is detected (wifi connect, Bluetooth connect, mobile network connection connect) and there is not way to disable this (controlled by Media notification volume). The setting located under the following path cannot be disabled and is grayed out: Settings->Notifications->App Notifications->(three dot menu)Show System Apps->Android System->Notification Categories ->Network Status (<--greyed out!) For such an expensive device, this feature prevents enjoyable use of the phone via headphones or auto whenever this annoying 4 toned notification than cannot be disabled happens.help please 🙏
(new customer) Can my family and I switch phones?
Yesterday my family and I went to T mobile and became customers and got new phones through a Go5g plan for 3. We all wanted different color phones but the guys at the T mobile never told us if we wanted to choose colors and just gave us black phones and I Asked if we could order the colors online and they said that's we couldn't. My family wanted an specific color. Silly question but is there a way to switch phones or return them and use my own phone? Also the guys at the store never asked us if we wanted different versions of the phones. We all wanted more storage.
Now being charged higher installments? why?
I tried many times to order the Samsung S23 Ultra monthsago and it never went through (Samsung and Tmobile had web isssues - well documented here). I finally did order it and got the 56$ trade-in and the $1k credit for Magenta Max. However my account had a few trade-in requests pending - maybe from the orders that never went through as it took me (and others) weeks of trying).Idid mail my old S20Ultra and they they saidthey got it and applied the credit. However instead of seeing my typical $8 monthly payment for the S23 there is now a 50$ charge. What the heck! A few week ago a Chat rep said they would have to charge me the higher installments since my trade-in was not acceptable (the phone was perfect and they even sent me email about that). But that credit was only $56. They $1k credit was for being Magenta Max that lowered my installments to $8/24 months. What is going on with Tmobile? CHat indicates an issue with my trade in. what!/ the trade in was perfect …Tmobile cannot reverse everything without proof! This is outrageous…they can just lie about the trade in…. but it was only worth 56$ ……but they seemed to reverse the $1k credit for Magenta max also. This sounds so much like a bait and switch.. Maybe the local State Consumer Protection agency will hear about this.
return a financed device after the 14 day period?
Does anyone know if there are any options to return a financed device only used for a few months in excellent condition to T-Mobile without having to pay it off? I know that I can pay it off and then sell it, but was wondering if there was any other option. I have the S23 Ultra and just bought an unlocked Pixel 7 Pro. Just don't like the massive size of the S23 Ultra, it's too bulky for my taste. I suppose I could have done an "upgrade" through T-Moinstead of buying the P7P outright unlocked, but the price I got for a new P7P was better than what was on offer.
