phone barred after traveling to new country
I'm normally in the US. I traveled to Switzerland late June and did not encounter any problems. I then traveled to Paris, France. The next morning, I went to buy a train ticket for the subway. My bank card was declined. I went to call my bank, and when I tried I got an error "You cannot make outgoing calls while call barring is on." Data appears to work as expected. Before today, I had no idea what call barring is. I don't have it turned on within my T-mobile account. I don't know how it got turned on or why. The methods I've tried to disable it have not worked. This includes restarting the phone, checking for "call barring" in the settings menu (it's not there), and checking my account online to see if anything is set incorrectly (I couldn't find anything). I cannot call T-mobile support because this error comes up even when I try to call 611 or the 800 number for support. Ideas/thoughts/things to try?
Stolen phone over seas
Hi i had a question regarding phone insurance overseas. in the past when i was under my moms plan i had my phone stolen over seas and i got a new one with insurance back on arrival to the US. but i wanted to know if there is any way to get a new one when in another country with the same phone insurance incase of solo travel. and if it were to happen again.
WhatsApp calls
My plan includes unlimited data (and messaging) out of the country. I called T-Mobile to ask a couple of questions about using the phone while out of the country, and the Tech Support agent told me not to make WhatsApp (or Facetime) calls because they count as calls and are charged at the rate of $0.25/min. I argues that WhatsApp calls consume data, not voice minutes, but he still said I will be charged if I make WhatsApp calls if not connected to wifi. Is he right?
Wifi Calling While Traveling Overseas
Will I still be able to receive text messages and phone calls from the U.S via Wifi-Callingwith my prepaid planif I am traveling overseas? The destination country is Vietnam. My plan is$15 Connect by TMO UNL Talk&Text w/ 3GB Data - 1 Month (capped). My phone is Samsung Galaxy J7. Gracias.
