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9 TopicsGalaxy Watch Outbound Number
When away from my phone and calling out on my watch, the number the person I call sees is not my cell number but the watch line number. I am told by TMobile that the outbound calls will always use the watch line number. This seems ridiculous as now people will have two numbers for me. Has anyone encountered the same issue? Is there a work around?14Visto0likes0Comentarios- 84Visto0likes0Comentarios
Digital Touch Tone vs. Touch Tone
Technology can improve our daily lives and can also complicate them. Going forward at times, can result in going backwards. "If it isn't broke, leave it alone". Touch tone Old technology has a preprogrammed "tone" established, allowing a connection to be heard and passed through with correct information. Newer technology uses thousands of tones associated with 0-9 computer screen connections. " if you would like to receive this call pres 1", by pressing 1, this tone must connect with the exact receiving tone as the outgoing tone. If the tones do not exactly match, you mayfind yourself pressing "Beethoven" vs "Motzart". Your call will not connect if your note does not match the receiving note. How do companies address this issue? After several agents pass the buck, hang up on you and you finally manage an agent without preprogrammed bot mentality, you will discover a claim to their technicians will be processed for further review. Usually a 3 day or week process. Akind agent will brief you upon this expected length, though technically this is a breech in policy, some agents are actually still bread with human decency. A history of incomming lines will be viewed for their tone matching capabilities to rule out whose playing b flat. Once identified a tune up follows. However as with all instruments,those musicians know nothing ever stays perfectly in tune. Going forward can at times mean, your really better off sometimes with one octave than with multiple octaves, as there are less variables of your touch tone being unable to play the exact reciprocating frequencies needed to simply....connect calls. Life is a balance of machine and mankind. Machines are only as good as they are programmed. A good company will never put policy over their paying customers. A company is only as good as its character, not of its policies. Policies are fluid rules needing to bend with the tide of current needs. A company unwilling to address their outdated or unacceptable policies, will find their "product" will never support their character. But quality of Character will always support a product.109Visto0likes1ComentarioSamsung Galaxy Overall Design
I went into the T-Mobile store in hopes of getting my Galaxy 2 watch serviced. I was told thgat because of the age of the watch and the fact that Samsung was on watch #6, there was nothing that could be done, so I could check outthe other models. Well, when I looked at the more recent models, I was really, really really disappointed. If you are a man, maybe these current models are for you, but what about us girls? I'm not asking for glitz and crystals, but the one I have, at least I could get a rose gold color. If I talk with Customer Service, I will let them know that they need a design team that is going to think about us ladies when it comes to their watch designs. I likes these models because they are linked to the phone.:-((Solved103Visto0likes2ComentariosApple watch roaming in India
I have an Apple Watch SE first generation, setup as standalone line, via family setup on T mobile Magneta X plan. Our phones have switched successfullyto local roaming partner (Vi India), however I'm unable to get Apple Watch to get to work, either phone, text or data. The Watch is on WatchOS 9.1 and has data roaming enabled. Cellular options shows Status as No connection. Multiplechat sessions with t-mobile rep has not yielded no results yet. They tried adding international data pass, enabling DIGITS, disabling it and putting line back to standalone line so far. I can see at least 1 bar of signal strength on Watch using explorer Watch face (phones show 3).452Visto0likes1Comentarioproblem activating Galaxy 5 watch with Note 20 Ultra
I purchased the Galaxy watch 5 LTE model @ a Samsung store with the hopes of activating it with phone so they it can be used independently (for ex. If I went to gym with the watch I could leave my phone at home). I have spoken to at least 5 reps at t mobile and once I give them the IMEI they say the watch is incompatible and cannot get its own line. When I try to get a line through the wear app it tells me to call sprint/ tmobile. I called Samsung and they ensured me it should work just fine once tmobile links my watch to my phone services to share data,calls and texts. Tmobile says if i purchase the watch directly through them it will work but I do not want to do that and it honestly doesnt make sense that I would have to. I'm unsure as to who is right and if this is possible. Ayuda.Solved177Visto0likes2Comentarios