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JC_Kirk
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Joined 3 years ago
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Re: Before we leave after 20 years
When my new S23 bricked, it took me about 2 hours to get service. Once I had them on the line, things went well. But I cancelled a $15 data plan add-on I didn't really need to offset the autopay policy change. There's no way someone who has lost my data to hackers three times in a short period is going to get my bank account information, and I won't use debit cards. And yes, the others have all been hacked. But now, T-Mobile is no longer price competitive because of the autopay change. It's even with AT&T in price, but AT&T has a better data budget for the same price. So AT&T may get my business if T-Mobile goes any further in increasing risk or reducing plan features. The claim is T-Mobile is paying a 3% charge for using credit cards. But my autopay credit was 14% of the total. So that makes zero sense. They would have recouped their loss with a reduction to $3.50 per line.5Visto1like0ComentariosS23 bricked - caution it may come back - here's how
This is an advisory to users out there who might have the same problem. My new S23 purchased in Feb 2023 bricked in July 2023 No screen, no lights, no indicators Bricked shortly after sending a text msg, was working fine until then Phone has never been dropped or damaged in any way Had 87% on the battery when it bricked Tried all of the button combinations and waits available, no dice Plugging it in to charge made no difference T-Mobile took a while to reach, but arranged a replacement (refurbished) Replacement would not be in for about a week Took the phone off charge, removed SIM, and waited Notified the refurbished phone was in six days later Gathered up the paperwork, box, and phone Pressed on button - and screen lighted up with "0 battery" Held off taking the phone in for replacement, and put it on charger. Once charged, the phone required three power/off/on cycles and self-initiated updates But then came back and operated normally I researched the S23 architecture (I'm an ms.e.e.) and behaviors Conclusion: if your S23 bricks so that it is unresponsive with no screen and lights - let it run down Running down kicks it into a protection mode When you get the screen come back with "0 battery", plug in the charger After charging turn it on The S23 the auto reloads a new copy of the OS and updates accordingly It will take a few minutes due to the update It's been running two weeks now and no problems, so I cancelled replacement.514Visto2likes3ComentariosRe: what's up with T-mobile removing autopay discount for credit cards?
Since I am no more willing to hand any of the others a debit card or bank account information, it's a moot point how many times they were all hacked. What is a point is the one I was making - without the discount, T-Mobile is no longer price competitive with AT&T, and AT&T has better data limits for the same price. I've no idea WRT Verizon. "Everybody blows" isn't really a good marketing position either. And, as I said, after three strikes, deciding on a policy that puts me at greater risk in the next round of data breaches is an even worse one. Claiming that the 3% charge justifies what is basically a 14% price increase is also a turnoff. So feel free to address those points. Rather than complain that I'm picking on T-Mobile as if it were the only offender. I wasn't.0Visto0likes0ComentariosRe: what's up with T-mobile removing autopay discount for credit cards?
T-Mobile has had 3 major data breaches since I signed on with them. In each case, I have had to cancel cards and monitor my credit. T-Mobile's response to their failures? Each time has been to place a bigger burden on me to assume greater risk both in how their new security works (such as requiring me to use a 3rd party to store my sign on credentials) or to shift more of the risk directly on to me. Such as demanding I use a debit card or provide my banking information to allow T-Mobile to pull funds via a means with less consumer protection, but which exposes the customer to far greater risk. After 3 breaches, there's no way I would trust T-Mobile with even a new credit card number, much less my bank account information. So I'm cancelling AutoPay. The risk is too high. Taking away a 14% discount to make up for a (claimed) 3% charge from the credit companies isn't really making sense. As an excuse, that is a joke. It also makes ATT & T-Mobile the same cost, with ATT offering better data limits. As a marketing strategy it seems unwise. I used to recommend T-Mobile to friends. But increasing the price I payby 14% because they lost my information to hackers is just not a way to keep customers.1Ver0likes0Comentarios