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jmac32here
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Joined 3 years ago
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Re: I may have some idea behind the KVD Connection Dropout Bug
When mine drops out, it'll show a good signal, but even the app and web interface will say there's no internet. So no matter how I connect to the gateway (my desktop is wired to it) - it doesn't get an internet connection until the gateway reboots.Re: I was skeptical, but a fan does seem to help
Also, there's some folks who designed a "Lid" for the trashcan that has a built in USB fan that helps a lot. They even include the USB-C adapter with their lid: https://www.etsy.com/listing/1087066451/t-mobile-trashcan-lid?click_key=e21c58e6be00ae317afbed39752cb2599906d32a%3A1087066451&click_sum=75d83ad4&ref=hp_rv-1&frs=1&sts=1 This Lid will pull the air up and out, which I personally think is more effective in cooling - like how your PC fans would pull the air out of the box vs pushing air in. I just ordered a tiny 40mm unit and a converter since my situation is with the KVD and it's on a shelving system. The fan will be mounted to bottom of the shelf above the KVD to pull air from the shelf. As you can see, I don't have really any extra "room" to put anything on top of or below the gateway here - but how it sits right now is the "optimum" position for signal and speeds in my apartment.I may have some idea behind the KVD Connection Dropout Bug
Something I have been noticing with the KVD Gateway. The initial Release Firmware has a bug that causes the gateway to drop the connection - a reboot usually fixes this. Something I have noticed: The secondary connection seems currently locked to 5G Bands and will not connect to LTE. (Current available bands being n41 and n71) Whenever it loses the n41 connection, the gateway will drop to "No connection" briefly as it latches onto n71. It appears the gateway has a hard time re-connecting to bands it was connected to, but couldn't hold onto - so if it drops the n71 band and cannot quickly re-connect to a different tower/band, it completely drops the connection. The gateway also seems incapable of connecting both "channels" to LTE at this time - and if it doesn't have a connection on both "channels" it will drop the connection to the internet. Couple that with it not easily re-picking up bands it already connected to and you lose the connection pending a reboot. Let's hope a firmware update comes out that fixes this "latching" issue and also allows it to drop to 2 LTE connections if it cannot latch to a 5G connection. (Which would be a "stability" fix.)Re: New T Mobile home gaetway
bkpearson wrote: Got mine today and within minutes it received a firmware update. Now it just disconnects after being online after about 3 minutes. excellent signal to disconnected with no signal. Sad. Guess I'll be checking in with support. What's the firmware version?
