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Lynn_best
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Joined 2 years ago
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Cheated by t-mobile
I went to the store to change carrier from Mint to T-Mobile because I thought that T-Mobile would be better when I traveled to foreign countries. I signed up for a senior plan that seemed reasonable and the store manager offered me a free iPhone on a plan that still exists but now almost 3 months later a little modified, a little more expensive, but basically the same: https://www.t-mobile.com/cell-phone-plans/unlimited-55-senior-discount-plans?cmpid=MGPO_PB_P_EVGRNPSTPD_43700070661085169_&msclkid=ded60f78a141101c7cda6a76a8374d5a&gclid=ded60f78a141101c7cda6a76a8374d5a&gclsrc=3p.ds I accepted and was told that I would be charged 24 installments for the phone, but that an offsetting credit would also be given. I have called every month because that credit did not appear on my bill. Now I am told that coming from Mint I am not eligible for this free phone. I was not told this all the other times I called. The only possible remedy I am told is to go back to the store where I bought it and try to invoke something called "buyer's remorse." I plan to do this but have low hope of a remedy.99Visto1like3Comentarios