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MollyT
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Joined 2 years ago
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Re: Unable to access usbank.com
I've used the latest builds of Chrome on 3 different platforms (all with the latest OS builds) and the latest build of Safari on MacOS and iOS. Your solution would not explain why the site comes up just fine on my browsers as long as I don't go through T-Mobile home internet. No, I think we've (meaning myself and US Bank's level three support) pretty well narrowed this down to T-Mobile Home Internet and T-Mobile does not care to troubleshoot it from their end. I worked in internet security for much of my career and if they were interested I could tell them that someone probably spoofed my IP address or possible the DNS server, attempting to hack into US Bank and T-Mobile's IT used the Q and D fix of blocking my address. ETA that I've been with T-Mobile since it became available in my area years ago and this problem is only two weeks old.Re: Access Denied from Home Internet, works from phone
Did you ever get a response from T-mobile or resolve this in any way by yourself? I'm getting the same message, from a different bank, and yeah, the only workarounds are to turn off wifi on my phone and use the bank's web app or to go to a friend's house, where they have Verizon internet. Getting very frustrated by T-mobile's lack of service.Unable to access usbank.com
For several weeks now I have not been able to get to my bank's website via T-mobile home internet. I get the following page : The only way to get to that site is if I turn off wifi on my phone, OR if I go to the home of a friend who has Xfinity or Verizon internet! T-mobile is, of course, absolutely no help. They have one, and only one, response, which is to move my gateway device to another window.I'm sitting next to my gateway which is line-of-sight with the tower. Does anyone else have this problem? I'm thinking my only option, since I don't like doing financial stuff on my iPhone, is to switch providers.
