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Ponyboy1347
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Joined 12 months ago
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Re: is there a way to restart my account
gramps28 wrote: If you're within the remorse period you can return the device and cancel service. https://www.t-mobile.com/responsibility/legal/return-policy Not really at the end of the day what I want to do. I want to stay with them but this is making it hard to commit fully. I went in to ask about all these problems to my local tmoble and I got rude comments. I just want to fix what problems they caused I like my new number and everything but when I'm treated like I don't know what I'm talking about its hard. I asked about both my account and it's number which where never Givin to me and my phone having a problem. They told me that I would have to pay the restock fee. Like what the hell it's not my fault yall gave me a phone with hardwear defects. I have only been with them for 32 hours and yet have had more rude comments and technical problems then Verizon which I was with for 3 years. All I ask is that they get there customer service in check and have a working phone and phone plan26Visto0likes0Comentariosis there a way to restart my account
I switched over from Verizon but I did start a new number. I wanted a fresh start went with Samsung and all that. Well when I went in I had a idea in mind of what I was getting and that was the s23 ultra. Well they set me up with an account without asking which plan I wanted which they chose for me bissness which is not at all what I wanted and it being that why made it so couldn't get the s23 ultra because it was a 400$ down payment. Well it wouldn't be if the dude asked me any questions. I'm actually pissed off and want to know if t-moble will actually help me out on this or if I have to move carriers again even though I just started.Solved