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Raoul5g
Transmission Trainee
Joined 3 years ago
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Re: Can't access 192.168.12.1
If you want to use a browser its http://192.168.12.1 It is not https or just 192….. click the link i just made you. It will work. Just make sure your connected to thatturd can painted silver when you do it. Either by Wi-Fi or ethernet. Good luck and gods speed my boy. If that doesn't work and all else fails, and you are left with no other option, and its do or die, and you believein magic call T-Mobile customer support of Thailand. They will perform avoodoo spell to make it work again for the low low price of $50.00 dollars a month. Sanity and taxes not included.Re: 5G Home Internet Suddenly Very Unstable And Technical Support Is Essentially Useless
Leave while you can. If you have anyone to call that can help do so now!!! lol no but really if you have any other options, it's not worth the headache. I could explain to you exactly why its unstable and I have 2 plausible reasons. But it would be pointless because there is no solution unfortunately. It's the service. Hook line and sinker and it will only get worse. And when it does get worse you wont have support to help you because customer support or technical support or internet support no longer exist. What does exist is Tuker Suk Makyato of the Philippines who had such great trainer that the only two words of English he speaks is pin code. Where are my manners I am so sorry. I did not mean give out his real name. You will know him by Tracy Mayers of California. I know they had me fooled for a while too. Finally I saw past fake name and heard the accent of unknown origins and the voice of a baritone male. She had me I mean he had me tricked for so long they are good. I honestly that it was Tracy I was speaking to and she was asking me for variations of different pin codes for a day straight! lol See if you can get your money back and go. Until we get an actual support line with people that know what they are talking about this company is not worth the 10 cents in 120.10 Ipay each month.Re: T mobile home internet 5G signal but "no internet"
Oh yes my friend it only gets better. Wait til you spend a full 24 with them. Dude they moved Support over to the Philippines for the U.S only(T-Mobile is worldwide don't forget) and trust me when I tell you there is not a single person there that knows anything about what they are supposed to do. Not one. It makes sense though to move it for us. We are the only country in the world that pays over 50 dollars for cellular service so why not move it for us. After all you didn't notice that Billy Bob Thornton had a female voice and an Pilipino accent right? Its the names that's how they trick you lol. But hey lets continue paying hundreds for a service that doesn't work and a technical support staff that's only reply is "hold on let just a minute let me put you on hold and see what we can do" for every question only to transfer you to another technical support member from down the hall. And when you ask them what department you'vebeen on the phone with for 10 hours with they say "Haha sir oh did I tell you that you qualify for a free watch"? and quickly put you on hold again to realize after hours of being on hold you just got punked by Tony Stark who totally just transferred you to a colleague of his that will begin the same questions all over again. What I got out of this whole experience is that this company thinks I am too stupid to realize they outsourced customer support to another country so they use English names. I am such a materialistic shopping hungry person that a free watch will completely wipe the full day of sitting on hold from my memory. Oh oh and that I so stupid that I am willing to pay double, even triple what other countries pay for the same cellular plans but with zero support or service.Re: Router Configuring Advice
Dont look man. If you have other options take them. T-Mobile has turned into a turd show on wheels. Honestly its not worth it. If its fast now it wont be in a few months I can promise you that. And when the problems arise you wont have anyone to help you because there is no one left to help you. They moved custome support to the Philppines for the U.S only(T-Mobile operates worldwide) and talking to them is liking talking to a broken tape recording of a parrot squaking random words at you until you have had enough and hang up. The headache is not worth it I promise you.Re: How do i get US based support?
It happens everytime i call or chat with support. After 15 years of being with t-mobile even while in europe(whom by way deal with their own support people) I am done. Today was the last chance to help me. I spent over an hour on chats with Sue Storm from Malaysia of god knows where only to tell me to do what i have already explained to her i have done in regards to setting up Digits and then to tell me that she needs to transfer me to technical support. Even though she was technical support. This company takes all Americans for idiots i can only assume, as they think that giving Deepak Chopra an English name will mask the fact that a. He doesnt know anything and b. Tony Stark has an accent thicker Putin on Steroids. I am so disappinted. I have never lost complete faith in a company before and its insane to think that if i have a problem with my service i know it will never get fixed because there are 0 employees that know anything about what they do. I'm going to start advertising on all social media accounts and all other means of public information let people know what a joke this company is and that they shouldn't sign up with him. I would rather pay double what I am paying now to have good customer service and be able to have my problems resolved instead of talking to people that think that the solution to fixing text message errors is telling you a story about how time travel is relative when it comes to quantum mechanics and the theory on work drives. Because that's what customer support does when you call T-Mobile they'll keep you on the phone for hours until you just hang out because he can't deal with them anymore.
