How do i get US based support?

It happens everytime i call or chat with support.  After 15 years of being with t-mobile even while in europe(whom by way deal with their own support people) I am done.  Today was the last chance to help me.  I spent over an hour on chats with Sue Storm from Malaysia of god knows where only to tell me to do what i have already explained to her i have done in regards to setting up Digits and then to tell me that she needs to transfer me to technical support.  Even though she was technical support.  This company takes all Americans for idiots i can only assume, as they think that giving Deepak Chopra an English name will mask the fact that a. He doesnt know anything and b. Tony Stark has an accent thicker Putin on Steroids.  I am so disappinted.  I have never lost complete faith in a company before and its insane to think that if i have a problem with my service i know it will never get fixed because there are 0 employees that know anything about what they do.  I'm going to start advertising on all social media accounts and all other means of public information let people know what a joke this company is and that they shouldn't sign up with him. I would rather pay double what I am paying now to have good customer service and be able to have my problems resolved instead of talking to people that think that the solution to fixing text message errors is telling you a story about how time travel is relative when it comes to quantum mechanics and the theory on work drives. Because that's what customer support does when you call T-Mobile they'll keep you on the phone for hours until you just hang out because he can't deal with them anymore.