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ziggy29
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Joined 3 years ago
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Re: Short codes for international roaming -- is this normal?
Thanks again. Last year on a cruise I remember seeing the $15/MB warning and I was able to use #763# to turn it off. But now I can't seem to use these codes any more. I guess I'll mention that when I call 611, that I need assistance in making sure I do not block roaming that is included in plan, but only this $15/MB stuff. I'll be in Iceland which is included with my plan, but I'd still like to be able to make sure I don't wind up connecting to some random network not included in the plan.10Visto0likes0ComentariosRe: Short codes for international roaming -- is this normal?
Thank you. Do you know if that will block ALL international roaming, or just what it not included with the plan? I don't want to disable it entirely; I want to be able to use the data included with my plan. I just don't want those accidental and legendary $15/MB data charges. If using the account profile on the web site is enough, then that's fine. I just figured I'd look into an extra layer of protection from those huge charges, and was curious why these codes were not working. I plan to call 611 and inquire about this; I just want to be as informed and educated as I can be before, and know the right questions to ask.10Visto0likes0ComentariosShort codes for international roaming -- is this normal?
We're going to be traveling abroad next month and I've heard enough horror stories about people getting socked with huge bills that I'm trying to disable charged international roaming. I see there are short codes #763# (off) and #766# (on) to toggle this? When I use #763#, I get: "SQL Error". For #766# I get "Prepaid Service Not Available!" (Do these codes only work for prepaid?) Anyway, I wonder if I'm doing anything wrong, or if this is irrelevant with my plan (Magenta Max 55). I have an iPhone SE 2nd Gen, if it matters. (I also know there is a profile setting on the web site, which we're set to enable roaming but disable charged roaming. Just wondering if this should be working, too.)777Visto0likes5ComentariosRe: Prepaid Plan: Whitelisted vs Data
fatherlu wrote: ziggy29 wrote: So this is OK? I just signed up for the 55+ Magenta Max plan yesterday, and at first that is the plan I saw listed in my cellular setting on my iPhone, But after they finished porting my previous number, the plan changed to "WhitelistAndRegularData". If that is normal and is giving me everything my plan is supposed to be offering, that's fine, but it seems strange. If your 55+ Magenta Max plan has unlimited data, these whitelisted and regular data shouldn't really be of concern. You get unlimited data anyway (subject to lower speeds after a certain amount). As was discussed, T-Mobile likely differentiated the two types of data to show which counted towards a user with a limited data plan. The whitelisted data appears to be just routine connection data necessary to "speak" with T-Mobile's network while regular data is the connection between the customer's apps, etc. Thank you. It does have unlimited data and 40GB hotspot. I don't want to unnecessarily burden the support team or drive over to the local store if I don't need to, so as long as everything is working according to what the plan offers I won't fret about it. But if something isn't working right in the future I'll keep it in mind as a possible place to look.12Visto0likes0ComentariosRe: Prepaid Plan: Whitelisted vs Data
So this is OK? I just signed up for the 55+ Magenta Max plan yesterday, and at first that is the plan I saw listed in my cellular setting on my iPhone, But after they finished porting my previous number, the plan changed to "WhitelistAndRegularData". If that is normal and is giving me everything my plan is supposed to be offering, that's fine, but it seems strange.14Visto0likes0Comentarios