Forum Discussion
2022 Line On Us P1 promotion - offered, then not honored.
Hi, we were offered a promotion called: 2022 Line On Us P1. The promotion was presented to us as: get 1 line with data for full price, get the 2nd line with data for free. The offer was described ver...
It sounds like the sales person lied to you to make the sale. Sadly, the likelihood of T-Mobile changing the offer for you is highly unlikely. However, it is always worth trying. Reach out to the T-Force Team via Facebook or Twitter to see if there is anything they can do to fix this for you.
How are the lines broken down? For example the free line promotions I have seen and when I was on a legacy version the lines are broken down differently than actually giving you a line for free.
For example 4 lines for $140 instead of $160 essentially giving the line 4 for free. When broken down each line was just cheaper on the bill instead of actually zeroing out that line. The only time I saw a line for $0 is when they actually gave away a line regardless of what plan you had.
