Forum Discussion
skaramov
Hace 3 añosRoaming Rookie
2022 Line On Us P1 promotion - offered, then not honored.
Hi, we were offered a promotion called: 2022 Line On Us P1. The promotion was presented to us as: get 1 line with data for full price, get the 2nd line with data for free. The offer was described ver...
- Hace 3 años
It sounds like the sales person lied to you to make the sale. Sadly, the likelihood of T-Mobile changing the offer for you is highly unlikely. However, it is always worth trying. Reach out to the T-Force Team via Facebook or Twitter to see if there is anything they can do to fix this for you.
skaramov
Hace 3 añosRoaming Rookie
Thank you. The premise that I misread the bill is a wrong premise - all prior lines are coming with the original cost attached to them, the 2 added are $15 short on 1 line because the promotion was not applied to data as promised. As I described, T-Mobile admitted that - the just did not make effort to fix that.
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