Forum Discussion
Anyone else unable to view all payment history?
I have had nothing but problems with Tmobile since I went to post paid from pre paid. I have had my plan changed without my knowledge. I have had 2 extra lines added to my account with NO phone numb...
CSteel wrote:Hi, no I have not tried reaching out to them.
i have contracted T-Mobile through the app many times. the only answer I get is - they will start a ticket to resolve this issue.
i also have requested over 7 weeks ago that T-Mobile send out my invoices directly for the months I’m not able to access via T-Mobile app. ( June-July 2023)
I don’t know how difficult this could be for T-Mobile since they have access to my account every time I’m signed in or on the phone w them??
I’m still waiting.
Reaching out to T-Mobile via DM on Facebook or Twitter will get you tier 2 support from the start. I don't think T-Mobile mails out invoices but you can go to your local T-Mobile Store and they will print them out for you.
