Forum Discussion
Assurant return damaged device package Empty!!
I have been a customer of Tmobile for the last 16 years and have filed 3 claims 2 damaged phones and 1 stolen. I have paid $4,608.00 in total for insurance on my devices. $42,240.00 for phone service...
My phone was returned but Assurant said they never received it at all. Stil need to check with the Post office I used. The tracking number listed is not found. I hope assurant honors the late return if the package is found to still be at the post office. The Assurant phone rep seemed to be in a loop and insisted there was no box but an envelope for the return. I only had a box and label.They are totally lost regarding this possibility, Since they sent a replacement phone that was a refurbed device I hope that they will not charge for the full price of an iPhone 12 mini
