Assurant return damaged device package Empty!!

Rayman88769 wrote:

Assurant is the worst company I have dealt with in my life!!!!

 

They are still scamming people, absolutely the worst company I have ever dealt with in my entire life, I am literally afraid to send the garbage defective phone back with an 81% battery health back after the horror stories here too now, and that was my replacement for my phone at 81% and a tiny crack on the front. What a waste of my time!!!!

oh and they weren't approving my claim until I filed a BBB complaint then miraculously my phone that wasn't on the phone line at the time of the claim suddenly was confirmed to be incorrect. It never left the line whatsoever. 
 

Just at a complete loss of words. My only question is T-mobile in on it? Why would they use such a horrendous company???

HI Im really stressed out right now i warranty my phone sent back my phone with your tracking number 1Z9E86E78736404657 tmobile rep said you folks got the box but device wasnt in there and trying to charge me 1300 and now my phone is off because of that please HELPPPP im looking into getting a lawyer to help me out i have cameras footage of me going into store and giving them my phone and i paid them $9 to bubble pack it and send it to you folks as well please help