Auto Pay with credit cards ends

I have also confirmed with T-Force, that you can not use your Debit Card as a Credit Card, so all credit card protections are out, most likely they will require your "Pin" to make the purchase.  I closed my T-Money account 2 years ago when they cut the perks for interest earned and increased the number of charges require(so t-mobile can get its interest from its money card and bank fees using it as a credit card, but they don't want to pay it to others.) 

I will not be giving tmobile my bank account information nor my debit card pin number for an EFT.

I will most likely be going to google fi or possibly mint mobile and go back to prepay, I was prepay before I came to tmobile 7 years ago for the all in one plus promo, insider hookup, and kickback promotions, which I got screwed out of 2 years ago and ended up on a magenta military 2.0 plan. and Google Fi 10 lines simple unlimited is cheaper than 10 lines on Magenta Military(not max) with having to pay $40 more for losing the autopay discount. and google will always accept “google pay” for there service.

I do hope this thread gets monitored by TMobile employees.

TMobile: If your company hadn’t allowed an egregious number of data breaches in such a short period of time, I wouldn’t be as concerned.

But your responsibility to your customers is to protect the information that we willingly gave you, instead of using it as a ransom (at a rate increase of $5/month per line).

You have failed in that responsibility. Therefore, you should allow credit card payments until you have a proven track record of not allowing data breaches - at least for the same amount of time that companies tend to offer credit-data monitoring for people impacted by said breaches: 2 years.

My BofA payment from my bill pay went through with no problem and I did receive a text from t mobile saying it was received and my account now shows a zero balance due.  If you don't want to link a card or do auto pay, use your banks bill pay service.  Those are 1 time payments that you send and no one can dip in each month.  

1. They are not ending autopay with credit cards.  They are requiring debit card or ACH info in order to receive the $5/line AutoPay discount.  If you dont mind paying $5 more per line, you can continue paying them whatever way you currently pay them.
2. If the security issue bothers you, just open a second account somewhere that will give you a debit card at no charge - there are options out there, including Tmobile's own MONEY service.  Personally, I just opened a free Fidelity Cash Management account, with no monthly minimums, no charges, and a free Debit card.  I'll use it just for T-Mobile and keep my regular banking separate
3. If none of the above makes you happy, you're free to vote with your wallet and go someplace else.  Keep in mind that Verizon started this a few years ago, T-Mobile is following.. You can probably expect other companies inlcuding AT&T to start doing the same - companies are going to discontinue offering discounts for something that costs them more money, and unfortunately this trend is likely going to continue.

Same thing here. We just got the notice via Text from TMO that they would charge extra now if continued with CC. We have a 2 line deal MAG55+ and where part of that massive data breach not too long ago. The only thing/appology from TMO was not the extra apple tv service or else ( as we where not eligible for those with our contract), but a link to teach me how to protect my Data…haha adding insult to injury … I know how to do that ( just made the mistake to trust TMO with it) . it seems they are in need of a crash course concerning Customer data. As for what now… not sure, rather pay the extra $10 for both lines and perhaps move to Mint Mobile , which i am sure has its drawsbacks too.

witaz wrote:

I have also confirmed with T-Force, that you can not use your Debit Card as a Credit Card, so all credit card protections are out, most likely they will require your “Pin” to make the purchase. 

Debit card PIN cannot be used for online or telephone purchases.. It can only be used for in-person transactions, and only entered by the cardholder on a device - not verbally communicated to a person.  Card processing networks know the difference between credit and debit cards..  Your bank has guidelines for what protections apply when using their debit card for anything (its not "all credit card protections are out")

Rny71 wrote:

1. They are not ending autopay with credit cards.  They are requiring debit card or ACH info in order to receive the $5/line AutoPay discount.  If you dont mind paying $5 more per line, you can continue paying them whatever way you currently pay them.
2. If the security issue bothers you, just open a second account somewhere that will give you a debit card at no charge - there are options out there, including Tmobile's own MONEY service.  Personally, I just opened a free Fidelity Cash Management account, with no monthly minimums, no charges, and a free Debit card.  I'll use it just for T-Mobile and keep my regular banking separate
3. If none of the above makes you happy, you're free to vote with your wallet and go someplace else.  Keep in mind that Verizon started this a few years ago, T-Mobile is following.. You can probably expect other companies inlcuding AT&T to start doing the same - companies are going to discontinue offering discounts for something that costs them more money, and unfortunately this trend is likely going to continue.

Rny71, thank you so much for the free Fidelity cash management information. That sounds like the best way to go!

magenta8618215 wrote:

Why not just have them send you a paper bill and then pay by check (or bank bill pay).  See how much extra that costs them.

Chaotic good, I like it!

magenta8618215 wrote:

Why not just have them send you a paper bill and then pay by check (or bank bill pay).  See how much extra that costs them.

because when your payment doesnt make it due to whatever reason (the usual snail mail isssues) it ends up being YOUR issue and not theirs. 

Felixthecrazy wrote:

Same thing here. We just got the notice via Text from TMO that they would charge extra now if continued with CC. We have a 2 line deal MAG55+ and where part of that massive data breach not too long ago. The only thing/appology from TMO was not the extra apple tv service or else ( as we where not eligible for those with our contract), but a link to teach me how to protect my Data…haha adding insult to injury … I know how to do that ( just made the mistake to trust TMO with it) . it seems they are in need of a crash course concerning Customer data. As for what now… not sure, rather pay the extra $10 for both lines and perhaps move to Mint Mobile , which i am sure has its drawsbacks too.

Tmobile is in talks to purchase Mint Mobile. Mint Mobile is an MNVO and doesn't get all the roaming agreements that Tmobile has. Also they're depriorized when bandwidth is overloaded.