Forum Discussion

Keitht's avatar
Keitht
Network Novice
Hace 2 años

Being Charged for Web Calling

I have been using web calling for at least 3 years to call my mother in the UK from the USA.  This week I started to get charged for these web calls.  This is unacceptable, and very annoying.  The tech I spoke to confirmed that the calls were wifi calls and should not have been charged.  But it is still happening.  I will probably have to drop my T-Mobile service if this continues.

  • If the calling area is not included in your plan.  The call has a charge.  WiFi Calling is not an exception to billable calls made overseas.

  • syaoran's avatar
    syaoran
    Transmission Titan

    If the calling area is not included in your plan.  The call has a charge.  WiFi Calling is not an exception to billable calls made overseas.