Bill & Pay not working

Haven't been able to access my itemized bill for 6 months to expense via work. This is absurd and at this point I'm ready to switch providers

I've also been having this problem for quite some time now.  Not sure what the problem is, but kinda weird that nobody from Tmobile is in this thread right?

Looks like a javascript file that’s supposed to load this is throwing a 404 error:

GET https://core.saas.api.t-mobile.com/billing/v1/billdetails/IC2093010-0971320874_31?mode=reduced 404 (Not Found)  --  polyfills-es2015.7454c9bf8083d7129ab6.js:1    
 

Hey T-Mobile, I’ll gladly fix this for you :)

It's June 23, 2023 and this is still a problem. Absolutely no concern from T-Mobile about this most BASIC requirement of a service provider: offer a service, provide customer a bill showing the cost of that service. As my boss says, "billing is one thing, collecting is another". Maybe we should all refuse to pay the bill until they can show us documentation of exactly what we are paying for.

In an era where seamless digital experiences are expected, it is disheartening to encounter such persistent issues with your billing system. As a customer, I deserve reliable and efficient service, particularly when it comes to managing my financial transactions.

I kindly request that you take immediate action to address these billing system deficiencies, as they have significantly impacted my experience as a T-Mobile customer. I trust that you will prioritize resolving these issues promptly and ensuring a more seamless billing experience for all customers.

I need to see detail of Bill looking for phone number

Same here!
I tried from my computer as well as my cellphone. Every other page loads fine EXCEPT for the bill and pay screen. It makes me think that T Mobile doesn't want us to see the details of the bill and just expects us to pay :/

Same exact problem for the past year.  It is an embarrassment for T-Mobile that such a simple thing fails and creates frustration. Whether on my phone, on my PC, or using different browsers, from different locations, pulling up the bill does one of two things:  1) nothing. It's like the button is painted on the screen for your viewing pleasure or 2). The spinning wheel of death. Once, for kicks, I let spin for 60 minutes.  I just need to see my bill monthly to submit for reimbursement.  It's not rocket science. I get it if the system is down for a day, or hey, even a week!  A year???  Seriously, I know some good programmers and web developers! 

I have the same problem. I have had better help from tech support vs calling customer service. I even went to the t mobile store tonight and they couldn't get into my bill to view the Individual charges. 

Same here! I have a business account and have not been able to access my bill for months, and customer support has not been able to get this figured out.