Forum Discussion
Billing Question
If I want to start sending my checks through the mail, do I just put the check inside the envelope, along with my bill and mail it out to T-Mobile's billing address? Then they will process it within 10 days?
If you want to send checks in the mail you will need to sign up for paper bills. T-mobile will include a envelope each month so that you can send out the check to them. Just remember though if you go this route you will lose out on the discount that you receive on newer plans when being set up for auto pay/paperless.
Got a bill that is charging me for a device which we only have internet no devices. It says that I'm paying for an I phone which should not be on my bill because the iPhone belongs to my daughter which her account is in here name and she is already paying for her decieve as well as her bill so why am I being charged for it also. I show only owe for the internet plus a fee for having to have it restored. I have had nothing but problems since we switched to tmobile also we never recieved any of the bonuses that were advertised. When I call for help its all day thing and nothing gets resolved and they pass me to people to people which causes more confusing and nothing gets resolved because no one understands what I'm trying to tell them all the time which just makes everything confusing and are no help and I am told one thing but it wasn't true and my internet has been shut of several times with no notice or email to warn us it was being shut off and it was shut off not because it wasn't paid but from all the confusion we get screwed and charged for a restore fee which is not ok and we shouldn't have to play for anything but the internet and should be informed if our Internet is going to be shut off so I don't have to go through all the trouble of calling to get help which takes forever and I'm really not happy with T-Mobile and very disappointed and wish I never switched.
Call or message Tmobile on Facebook or Twitter. We have no access to your account. 😉
I paid my bill today with my visa wich shows its paid all though I can not make a call??
Hola there!
@dragon1562 left some helpful information above. Were you able to make sure you signed up to get a paper bill? If so, you should receive a return envelope with the return mailing address already on it. Please let us know if you still need help.
If you want to send checks in the mail you will need to sign up for paper bills. T-mobile will include a envelope each month so that you can send out the check to them. Just remember though if you go this route you will lose out on the discount that you receive on newer plans when being set up for auto pay/paperless.
