Forum Discussion
billing system is not working - website, app, call center and store
Very frustrating that I am trying to upgrade both my watch and cell phone, and for over a week T-Mobile app, call center, website and in store give me the same “error message” cannot process payment,...
The website and app never work. I've been with T-mobile for almost a decade and it only seems to be getting worse. I hope your issue was resolved, but I'm personally starting to heavily consider switching companies.
