Forum Discussion
Binge on not working
We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
Hola @magenta2932278
This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams so we can get your info up to the engineers.
Google updated their site and may have inadvertently broke it. In order for T-Mobile to know what to zero out it would need the correct PATHS from Google, and if Google changed it on their last major update(their server side was upgraded) then that's where the disconnect happens.
An T-Mobile rep will see this and forward it to the people that need to know(happened before with other partners).
