Forum Discussion
Binge on not working
We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
Hola @magenta2932278
This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams so we can get your info up to the engineers.
You make a valid point @nelfar212. When using your phone as a hotspot for a smart TV, the TVs have varying ways that they connect to the web to pull down data and we are unable to identify every specific model of TV on the network side. When it comes to using hotspotting to a laptop, since you are using a web browser on the laptop, we are able to identify the traffic, same goes for hotspotting to a tablet, since you are using a standard streaming app, we can properly identify the traffic as the tablet or laptop requests it from the network.
