Forum Discussion
Broken website - Oops we hit a snag and more! grrr
Hello, as many others have posted I have encountered the Oops we hit a snag error when trying to upgrade or buy a new phone my issue occurs when I try to change my shipping address during checkou...
Sorry to hear you're having so much trouble. Debes Community-2153 so we can have our Tech Care folks file a Help Desk ticket for this issue. That'll get our web folks involved and get this fixed.
Community-2153 I can't believe how long this error has been going on. I am having the same trouble tonight. It will not allow me to upgrade my son's line even though he has JUMP and it says he is available for an upgrade. I DO NOT want to go to the store and pay extra when I should be able to do this on my own. Please, someone advise.
