Forum Discussion
can't send specific text message
I'm trying to text the following link and while my phone indicates the message was sent, the receiver never gets it. If I use AT&T the message sends fine.
How do I turn off the censorship feature?
Wow! Texting is such an important form of communication nowadays so it can be extremely frustrating when messages are not going through. T-Mobile does not censor content and we want you to feel free to share information with others. There have been times when links from different websites are flagged as spam incorrectly. We absolutely want to address that and remove those reputable sites from any spam lists. The best way to make that happen is to reach out to us by calling in, messaging through the app or website, or sending us a message of Facebook or Twitter. With the information you provide, our customer support teams can file reports to our engineering teams to get everything straightened out.
sunnyhaze wrote:
I sent from a T-Mobile Z Flip 3 to an AT&T Moto G Stylus. It even happens if I shorten the text to "www.canadiancovidcarealliance.org"
I just sent that link to my wife's phone (both on T-Mobile). It arrived instantly and I opened the website just to check it was correct. So, any "censorship" appears to be specific to your account.
OTOH, just in time, this shows up on Reddit. https://www.reddit.com/r/tmobile/comments/rs4r15/tmobile_censoring_links_sent_via_sms/
I don't think there's a censorship feature. What model phone are you sending from and to. Generally, when there's a "didn't receive SMS" complaint, iMessage is usually involved.
I sent from a T-Mobile Z Flip 3 to an AT&T Moto G Stylus. It even happens if I shorten the text to "www.canadiancovidcarealliance.org"
The message is also blocked if I send it via email-to-sms xxxxxxxxxx@tmomail.net
How do I turn it off?
Check the settings in your MyTmobile account or the settings on the phone.
Any specific setting I should be looking for? This is happening to other people too.
I would check your SMS app settings first and see if there is a filter that needs reset. Then check for the same thing in your phone settings.
Also are you a prepaid or post paid customer? If prepaid it may be a webguard issue. I've read other posts about this interfering with sending links.
Early on in the pandemic google maps changed my home destination to a Covid information business in my area. I had to dig around in the google settings to get that fixed by turning off the Covid alerts so you may want to check those also if you have an Android.
Post paid. Webguard is set to “No Filtering”.
I can find no relevant setting that fixes the issue. T-Mobile is censoring text messages.
sunnyhaze wrote:
Post paid. Webguard is set to “No Filtering”.
I can find no relevant setting that fixes the issue. T-Mobile is censoring text messages.
and yet drnewcomb was able to send it from his TMO phone to his wifes TMO phone with zero issue
fireguy_6364 wrote:
sunnyhaze wrote:
Post paid. Webguard is set to “No Filtering”.
I can find no relevant setting that fixes the issue. T-Mobile is censoring text messages.
and yet drnewcomb was able to send it from his TMO phone to his wifes TMO phone with zero issue
Good, maybe he knows which setting I need to toggle?
The same censura is also happening with bitchute.com and odysee.com links.
