DO NOT SWITCH TO T-MOBILE - KEEEP & SWITCH Promotion is a fraudulent misrepresentation.

Stevie3498 wrote:

All the agents tell me that the money I was supposed to get for switch and keep was included with the money to pay off the balance of the phones being financed from Verizon. I did the math and t mobile owes me money.

Same here. I did what they told me to do when I switched over to them and then they all of a sudden lost that information months later when it was time to pony up. They made me do it over to receive my promised rebate only to tell me that my number isn't qualified for the rebate. But it was qualified when they had me switch over, or when they convinced me to upgrade to get a iphone 15 pro max that was promised to me in the beginning after I pay on 2 bill cycles. Only to tell me almost 4 months in that I have to put a $900 down payment on the phone when I was promised no down payment. They lied to me from the very beginning and nothing since then has been truthful. T-Mobile is a bunch of scam artists with hidden fees and false advertisement Get you a lawyer and please email me your issues with this company and sign your name at the bottom of your email for a petition to hold this misleading company accountable. I got proof of they're lies and false promises and sending them to a lawyer along with testimony from unhappy customers who were taken advantage of.